Privacy Policy & Terms of Service

Privacy Policy

Privacy Policy for Kanawha I T Security, LLC (DBA KITS Home Inspection)

Effective Date: 1 November 2024

Kanawha IT Security LLC (doing business as KITS Home Inspection) (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our contact forms.

1. Information We Collect

We collect the following types of information when you fill out forms on our website:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Address (if provided)
  • Any other details you provide in messages or inquiries
• Technical Information:
  • IP address
  • Browser type and version
  • Device type
  • Referring URL

2. How We Use Your Information

• To respond to your inquiries or provide requested services.
• To send appointment confirmations, follow-ups, or updates related to your inquiry.
• To improve our website and services through analytics and feedback.
• To comply with legal obligations or resolve disputes, if applicable.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: Trusted third-party services to process data on our behalf (e.g., email services like Gmail).
• Legal Obligations: When required to comply with legal obligations or protect against fraud, abuse, or unauthorized use.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including SSL encryption and restricted access to personal data. However, no system is completely secure.

5. Your Rights

• Access and Correction: Request access to or correction of the personal information we hold about you.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Choose not to receive promotional communications by contacting us.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies.

7. Cookies

We may use cookies to enhance user experience and analyze website performance. You can manage your preferences through browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact Us

Kanawha I T Security (DBA KITS Home Inspection)
908 Hillcrest Dr
St Albans, WV 25177
Email: tim@kitswv.com
Phone: 304.767.4376

Terms of Service

Terms of Service for Kanawha IT Security LLC (DBA KITS Home Inspection)

Effective Date: 1 November 2024

Welcome to Kanawha IT Security LLC. By accessing or using our website, services, or any content provided by us, you agree to comply with and be bound by the following Terms of Service.

1. Use of Our Services

• Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement.
• Permitted Use: You may use our services only for lawful purposes. You agree not to:
  • Violate any applicable laws or regulations.
  • Use our services to harm, harass, or defraud others.
  • Interfere with the operation or security of our website.

2. Our Services

• Inspection Reports: We provide detailed inspection reports based on non-invasive assessments.
• Limitations: Our inspections are not exhaustive and may not uncover all defects.
• No Guarantee: We do not guarantee the future performance or condition of any property.

3. Payments and Refunds

• Pricing: Prices are subject to change and are provided before booking.
• Payments: Payment is due at the time of service unless otherwise agreed.
• Refund Policy: Refunds are only offered if canceled 24 hours in advance.

4. Intellectual Property

All content on our website, including text, images, and reports, is our property and protected by copyright laws.

5. Disclaimer of Warranties

Our services are provided "as is" without warranties, express or implied.

6. Limitation of Liability

We are not liable for indirect damages. Our liability is capped at the service fee paid.

7. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your misuse of our services.

8. Changes to These Terms

We may update these Terms of Service. Continued use indicates acceptance of any changes.

9. Governing Law

These Terms are governed by the laws of the State of West Virginia.

10. Contact Us

Kanawha I T Security (DBA KITS Home Inspection)
908 Hillcrest Dr
St Albans, WV 25177
Email: tim@kitswv.com
Phone: 304.767.4376